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To help you find the FAQ's relevant to you, we have divided them into 5 categories. Please select from the choices below.

What is different about One to One Wellness Centre?
What if I am already seeing another healthcare practitioner?
Can I use your exercise equipment on my own?
How much does it cost? Does MSI or my private health insurance plan cover your services?
When are you opening another location?

What is different about One to One Wellness Centre?
As you investigate some of our specific services, you will learn more about our unique approaches to treatment and training. Most importantly though, we aim to restore focus on the most important person in your care: you. Our goal at One to One is to empower you with information, guidance, and support to make sustainable lifestyle changes that help you look and feel your best. We recognize that your time is limited and that health and fitness advice you trust can be difficult to find. Our professionals work together as a team to offer you efficient and effective solutions.
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What if I am already seeing another healthcare practitioner?
We are happy to consult with your current or past healthcare providers in order to better understand your situation and determine how we can work together. We do ask that you inform us of any treatment you are currently receiving so we can adapt your program if needed and track results more accurately.
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Can I use your exercise equipment on my own?
All exercise sessions at One to One are supervised by your physiotherapist or personal trainer. We do not currently offer self-training because we aim to provide the ideal exercise session and this requires focused coaching to achieve maximum effort and ensure complete safety.
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How much does it cost? Does MSI or my private health insurance plan cover your services?
Please refer to our payment options.
As a private clinic, MSI does not provide any coverage for our services.
Private health plans vary considerably, but most extended health plans provide coverage for physiotherapy and massage therapy. While few offer coverage for fitness training and nutrition counseling, many people increasingly have coverage for these services through flex benefits or health spending accounts. You may want to check with your manager or HR department to investigate these options.
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When are you opening another location?
We chose to locate our clinic in the heart of downtown to be easily accessible to as many people as possible in HRM. We understand this level of service in the fitness and rehabilitation industries is hard to find and it is our goal to offer it to as many people as possible. The clinic has grown steadily over the last five years and we look forward to future growth.
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